Privacy Policy

Privacy Policy for DiscoverDownRoute.com

Effective Date: 24Dec 2024
Last Updated: 12 Jan 2025

Discover Downroute ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using the DiscoverDownRoute.com mobile application ("App") available on the Google Play Store.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide to Us

Personal Information: When you create an account, book a service, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
Content Information: Information you upload, such as photos, reviews, or travel itineraries.

1.2 Information We Collect Automatically

Device Information: Details about the device you use, including hardware model, operating system, unique device identifiers, and mobile network information.
Location Data: Real-time location data if you grant the App access to your device's location services.
Usage Data: Information about how you interact with the App, including pages viewed, clicks, and features used.

1.3 Third-Party Information

We may receive information from third-party services such as Google Analytics or payment processors when you interact with our services through these platforms.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide, maintain, and improve the App's functionality.
To personalize user experiences and provide recommendations.
To process transactions and send confirmations.
To communicate with you about updates, promotions, and support inquiries.
To analyze trends and usage patterns to enhance our services.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

With Service Providers: Third-party companies that help us operate the App (e.g., hosting, payment processing).
For Legal Reasons: To comply with applicable laws or respond to lawful requests.
With Your Consent: When you give us explicit permission to share your information.

4. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal information.
Opt-out of certain data collection or marketing communications.
Withdraw consent for location tracking or other specific data usage.

You can exercise these rights by contacting us at [Insert Email Address].

6. Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App, and your continued use of the App constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@discoverdownroute.com